TERMS AND CONDITIONS
These Terms and Conditions govern the supply to the Customer of Pinnacle Sport Ltd cue-sports equipment, accessories, and related services, including online coaching bookings.
OPERATIVE PART
1. INTRODUCTION
1.1 Definitions
In these Terms and Conditions the following expressions shall, unless the context otherwise requires, have the meanings set out below:
“Contract” means any agreement between Pinnacle Sport Ltd (“the Company”) and the Customer for the supply of Products or Services which expressly or by implication incorporate these Terms and Conditions.
“Customer” means the party named in the Invoice or booking confirmation.
“Delivery Address” means the address notified by the Company to the Customer as the point of delivery.
“Delivery Date” means the delivery date notified by the Company to the Customer.
“Equipment” means any cue-sport related products including snooker tables, pool tables, cues, balls, lighting, accessories, spare parts, and any related physical goods offered by the Company.
“Invoice” means the invoice prepared by the Company and issued to the Customer.
“Price” means the total price for the Products and/or Services as specified in the Invoice or booking confirmation.
“Products” means all cue-sport equipment, accessories, and related physical goods supplied by the Company.
“Services” means all services offered by the Company, including table installation, maintenance, online coaching bookings, training, consultancy, or other services.
“Coach” means any cue-sport coach listed on the Company’s website and bookable exclusively through the Company.
“Coaching Session” means any lesson, training session, or consultation booked online via the Company’s website.
“Pinnacle Sport Ltd” means Pinnacle Sport Ltd, a company registered in England and Wales whose main office is at:
Unit 1 Lightwood Green Industrial Estate, Overton, Wrexham, LL13 0HU.
1.2 Entire Agreement
This Contract constitutes the entire agreement between the parties regarding the supply of Products and/or Services. Each party confirms it has not relied upon any representation not recorded herein. No variation shall be valid unless confirmed in writing by authorised signatories.
1.3 Conflicting Terms
If these Terms are incorporated alongside any other agreement between the Company and the Customer, the terms of that agreement will prevail only to the extent of any conflict.
2. PRICE AND PAYMENT
2.1 Taxes and Duties
Applicable taxes, import duties, and other charges are not included in the Price unless stated otherwise. VAT will be charged at the prevailing rate at the time of invoicing.
2.2 Payments
Payment for Products, Services, or Coaching Sessions must be made upon receipt of Invoice or at the time of online checkout unless otherwise stated.
The contents of the Invoice shall, in the absence of manifest error, be deemed accepted unless disputed in writing within seven days of the Invoice date.
Payments shall be made in pounds sterling unless otherwise agreed and without set-off, deduction, or withholding.
2.3 Failure to Pay
If the Customer fails to make payment in accordance with clause 2.2, the Company may terminate or suspend the Contract in whole or in part.
2.4 Suspension and Termination
If the Customer fails to respond to payment requests, the Company may suspend all Services without further notice. If no payment is received after a period of suspension, the Company may terminate all Contracts and pursue recovery of outstanding debts.
3. TITLE
3.1 Title to Products
Title to the Products remains with Pinnacle Sport Ltd until the Price and all other charges have been paid in full.
3.2 No Transfer of Intellectual Property
No title or ownership in any training materials, installation instructions, or proprietary documentation is transferred.
3.3 Customer Responsibilities Before Title Passes
Until title passes, the Customer shall:
• hold Products as the Company’s agent and bailee
• store Products separately, protected, insured, and clearly identified as Company property
• account for proceeds of sale if resold in the ordinary course of business
3.4 Repossession
Until title passes, the Company may require the Customer to deliver up Products. If the Customer fails to do so, the Company may enter the Customer’s premises to repossess them.
3.5 Security
The Customer shall not pledge or charge Products as security before title passes.
4. DELIVERY
4.1 Delivery Address
Delivery will be made to the Delivery Address.
4.2 Access
If appropriate, the Customer must make the Delivery Address available for inspection within 30 days prior to the Delivery Date.
4.3 Customer Assistance
For large Products (e.g., snooker or pool tables), the Customer may be required to provide labour or access assistance as instructed.
4.4 Delivery Date
Delivery Dates are approximate only. Pinnacle Sport Ltd is not liable for losses caused by late delivery.
4.5 Separate Deliveries
Each delivery constitutes a separate contract.
4.6 Failed Delivery
If the Customer refuses or fails to take delivery, delivery will nevertheless be deemed to have occurred. Storage and transportation charges may apply.
4.7 Inspection
The Customer must inspect Products upon delivery and notify the Company of any damage, shortage, or defects within 48 hours. Failure to notify will result in the Products being deemed accepted.
4.8 Remedies
If Products do not comply with the Contract, the Customer’s sole remedy is repair, replacement, or refund of a proportionate part of the Invoice.
5. SUBSTITUTION AND CHANGES
5.1 Improvements
Pinnacle Sport Ltd reserves the right to modify or improve Products before delivery, provided performance is not materially affected.
5.2 Price or Delivery Changes
Prices may be increased prior to delivery due to factors beyond the Company’s control.
5.3 Cancellation
No accepted order may be cancelled except with the Company’s written consent. The Customer shall indemnify Pinnacle Sport Ltd for all losses arising from cancellation.
6. EQUIPMENT
6.1 Installation & Training
Where installation or training is not included in the Price, the Customer is solely responsible. Pinnacle Sport Ltd accepts no liability for incorrect installation performed by third parties.
6.2 Compatibility
Where Products are used alongside other equipment not supplied by the Company, the Customer assumes responsibility for compatibility.
6.3 Warranties
Products are warranted solely in accordance with manufacturers’ warranties.
6.4 Returns
Where Products are returned, the Customer bears the cost and risk of transit to the Company. If no defect is found, the Customer must pay handling, transport, and repair fees.
6.5 Proper Use
Warranties apply only where Products have been used appropriately and without unauthorised modification.
6.6 Intellectual Property
Operating instructions, manuals, and other documents remain the property of Pinnacle Sport Ltd and may not be copied or disclosed without permission.
7. COACHING SERVICES
7.1 Online Booking Only
All Coaching Sessions must be booked exclusively through Pinnacle Sport Ltd’s website. Customers may not book directly with coaches.
7.2 Payment
Coaching Sessions must be paid in full at the time of booking.
7.3 Cancellation
• Cancellations made at least 24 hours before the scheduled Coaching Session may be rescheduled or refunded at the Company’s discretion.
• Cancellations made within 24 hours of the scheduled session, or Customer no-shows, will result in the full fee being forfeited.
7.4 Coach Availability
No guarantee is provided regarding ongoing availability of any individual Coach.
7.5 Conduct
The Company may refuse service or terminate Sessions if inappropriate behaviour occurs.
8. LIMITS OF LIABILITY
8.1 Maximum Liability
The Company’s total liability for any claim arising out of or relating to the Contract shall not exceed the Price.
8.2 Exclusions
Pinnacle Sport Ltd shall not be liable for indirect or consequential loss including:
• loss of profits
• loss of bookings
• loss of use
• loss of data
• losses arising from unfitness for purpose
9. EXPORT LIMITATIONS
Products may require export licences. The Customer must not re-export any Products without proper authorisation.
10. CONFIDENTIALITY
Both parties shall keep confidential all information obtained under the Contract, except information already public. These obligations continue after termination.
11. FORCE MAJEURE
Pinnacle Sport Ltd shall not be liable for failure to perform due to causes beyond its reasonable control, including supplier or transport delays, industrial action, or natural events.
12. HEALTH & SAFETY
The Customer is responsible for ensuring the safe installation and use of Products and compliance with health and safety regulations.
13. RESTRICTED USE
Products are intended for recreational and commercial cue-sport use only. The Customer agrees to indemnify Pinnacle Sport Ltd for misuse.
14. ASSIGNMENT
The Customer may not assign the Contract without the Company’s written consent.
15. WAIVER
Failure to enforce any contractual provision does not constitute a waiver.
16. SEVERABILITY
If any clause is found invalid, the remaining provisions shall continue in full force.
17. LAW AND JURISDICTION
The Contract is governed by English law and both parties submit to the exclusive jurisdiction of the English Courts.
18. NOTICES
Any notice must be served by registered mail to the address stated on the Customer’s Invoice or to:
Pinnacle Sport Ltd
Unit 1 Lightwood Green Industrial Estate, Overton, Wrexham, LL13 0HU