Privacy Policy – Pinnacle Sport Ltd
Last updated: 1/1/2026
Pinnacle Sport Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, purchase our products, or use our services.
1. Who We Are
Pinnacle Sport Ltd is a sports management company providing athlete representation, coaching services, event management, and the sale of cue sports equipment and accessories.
Company name: Pinnacle Sport Ltd
Registered address: Unit 1 Lightwood Green Industrial Estate, Overton, Wrexham, LL13 0HU
Email: [Insert contact email address]
2. Information We Collect
We may collect and process the following types of personal data:
a) Personal and Contact Information
• Name
• Email address
• Phone number
• Postal address
• Billing and delivery details
b) Professional and Sporting Information
• Sporting background and experience
• Coaching or performance-related information
• Event participation details
• Client or athlete representation information
c) Transaction Information
• Details of products purchased
• Payment information (processed securely via third-party payment providers; we do not store full card details)
d) Technical and Usage Information
• IP address
• Browser type and device information
• Pages visited and interactions on our website
e) Communications
• Enquiries submitted through our website
• Emails or other correspondence with us
3. How We Collect Information
We collect information when you:
• Visit or browse our website
• Purchase cue sports equipment or accessories
• Register for coaching or events
• Contact us via forms, email, or phone
• Engage our sports management services
Some technical data is collected automatically using cookies and similar technologies.
4. How We Use Your Information
We use your personal data to:
• Provide sports management and athlete representation services
• Deliver coaching and training services
• Organise and manage events
• Process and fulfil product orders
• Communicate with you regarding services, orders, or enquiries
• Improve our website, services, and customer experience
• Comply with legal, financial, and regulatory obligations
5. Legal Basis for Processing
We process personal data under the following lawful bases:
• Contract – where processing is necessary to provide services or fulfil orders
• Consent – where you have given explicit permission
• Legal obligation – where required by law
• Legitimate interests – to operate and improve our business, provided your rights are not overridden
6. Data Sharing
We do not sell your personal data.
We may share data with trusted third parties where necessary, including:
• Payment processors and e-commerce platforms
• Delivery and logistics providers
• Event partners or venues
• Coaches, officials, or governing bodies (where relevant)
• Legal, accounting, and professional advisers
• IT and website service providers
All third parties are required to handle your data securely and lawfully.
7. Data Storage and Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Personal data is retained only for as long as necessary to fulfil its purpose or meet legal and regulatory requirements.
8. Your Data Protection Rights
Under UK data protection law, you have the right to:
• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
To exercise these rights, please contact us at: [Insert contact email]
9. Cookies
Our website uses cookies to enhance functionality, analyse website traffic, and improve user experience. You can manage cookie settings through your browser preferences.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Pinnacle Sport Ltd
Email: [Insert contact email]